1、1.打电话进来:
IsYangthere(最常用)
IsYangaround(次常用)
Hello,MayIspeaktoYangplease
Hello,CanItalktoYangplease
A.如果接电话的正是本人:
Thisishe.(男的)
Thisisshe.(女的)
ThisisKun-Lin(你的名字)
Speaking.
Youarespeakingtohim(her)
Youaretalkingtohim.
B.如果对方想找的是别人:
Holdon.(最常见)
I\'llgethim,Holdonplease.
Holdon,letmeseeifheishere.
Onemomentplease.
C.如果对方所找的人正好不在:
No,Heisout.(最常见)
No,Heisnothere.MayItakeamessage
No,Heisnotin..
No,Heisnotavailable.
No,Hejustwentout,hewillbebackin30minutes.
2、2.如果打电话时想要找的人不在
Doyouknowwhenhewillbeback
Doyouknowwhereheisgoing
DoyouknowwhereIcanreachhim
Doyouknowhisofficenumber(orworkplacenumber)
回答
No,Iamsorry,Idon\'tknow!(50%)
Ihavenoidea(49%)
Yes,hisnumberis404-123-4567
3、3.如果需要留言
MayIleaveamessage
回答
Sure,goahead.
Holdon,letmegetapencilandpaper.
4、4.打错电话时：
IsthisWachoviaBank
回答
No,Iamafraidyouhavethewrongnumber.
Whatnumberdidyoudial
Whatnumberareyoucalling
5、5.结束对话
Thankyou,haveagoodday.
另外，如果在通话过程中听不清楚，可以说：
Pardon
Excuseme
Iamsorry
Sayagain
Saywhat
Comeagain
